FAQs

Frequently Asked Questions

  1. Do you offer insurance?
  2. How tall are your units?
  3. Do you charge a security deposit?
  4. Will I receive a monthly statement?
  5. When are storage rent payments due?
  6. Do you prorate the rent?
  7. Is there a discount for long term?
  8. Do I need to supply a lock?
  9. What payment forms do you accept?
  10. What size storage unit will I need?
  11. Do you have RV/boat parking?

Do you offer insurance?

Tri-Town Self Storage has insurance on the storage units themselves. We do not insure your contents. We recommend that you add the contents of your storage unit to your home owner's or renter’s insurance policy. Your items are self-insured, which means you take sole responsibility for them whether or not you have formal insurance. If you are storing a vehicle, please tell your insurance company that you are storing the vehicle in a self storage unit.

How tall are your units?

Most of our units are 8 feet high. We have a few units that are slightly higher.

Do you charge a security deposit?

No, we do not charge a security deposit. We do charge a one-time, nonrefundable $15 administration fee when you open the unit.

Will I receive a monthly statement?

Yes, we can send a monthly statement to you. We can also email a statement to you at no additional charge. If you would like to have a statement mailed to you, it will cost an additional $1.00 per month.

When are storage rent payments due?

All rent payments are due on the 1st of the month, for the coming month. For example, April rent is due on April 1st.

Do you prorate the rent?

The second month is prorated if you plan on staying in the unit for the balance of your second month. The last month’s rent is not prorated.

Is there a discount for long term?

Yes, Please call the office for details.

Do I need to supply a lock?

No, we supply the lock for you.

What payment forms do you accept?

You can make payments by Visa, Mastercard, Discover, American Express, checks, money orders, and cash.

What size storage unit will I need?

Please refer to our storage calculator to determine what size is best for your needs.

Do you have parking for RV/Boat parking?

Yes, our outdoor spaces are specially designed for RV and boat parking.